Raffauli Exchange and Refund Policy

At Raffauli, we strive to ensure your satisfaction with every purchase. Our exchange and refund policy is designed to provide a seamless experience under the following conditions:

Exchange Eligibility

You may exchange products within 7 days of purchase if:

• The item is faulty, damaged, or defective upon delivery.
• The item has a sizing issue.

To initiate an exchange, please notify us within 3 days of delivery via:

• WhatsApp: +92-0321-7666723
• Email: info@raffauli.com

Replacement Process

If you receive a defective, faulty, or damaged item, a replacement will be issued. Please provide photographic evidence of the defective item via WhatsApp at +92-0321-7666723.

Limitations on Returns and Exchanges

Certain situations may prevent us from accommodating returns and exchanges, including but not limited to:

• Requests made outside the specified time frame.
• Products damaged due to use.
• Tampered products.
• Missing items from the package, such as price tags, labels, original packaging, freebies, and accessories.

Refund and Money-Back Guarantee

We offer a refund or money-back guarantee for items returned within 7 days of purchase.

Thank you for choosing Raffauli. We are committed to ensuring you have a positive shopping experience.